Maldives resort implements Furukawa optical technology solutions centered on customer experience

2021-12-14 10:33:02 By : Mr. ZhiXiang Yin

A small private paradise in the Maldives, with high-speed connections 365 days a year. This is a small portrait of a modern, elegant and tropical resort in the Indian Ocean: Fun Island Resort & Spa.

The complex is part of the well-known villa hotel group, committed to improving the customer experience by providing the best technical solutions to achieve high-speed Internet networks. This is well-thought-out, with excellent service for all the elegant villas of the complex, and it welcomes tourists from various countries throughout the year.

The implementation of Furukawa's Laserway optical technology (with high-speed connectivity) is very important to ensure the two basic pillars of Villa Hotels: customer experience and cost reduction.

“We have more than 150 beach villas on Fun Island. Due to the high cost and lack of long-distance coverage, traditional LAN networks are impractical. This is why we decided to choose GPON technology,” said Mr. Ali Hammad, CTO of the villa Officials of the hotel group. In addition to ensuring greater competitiveness in terms of implementation costs, the solution also prioritizes providing a more satisfying customer experience for the thousands of tourists who visit the complex every year.

"Technology has improved the customer experience and IT services. Now, our guests can enjoy all their favorite shows while with us." Hamad strengthened. For many people who think that to stay in secluded paradise all over the world, they need to give up high-speed connections altogether, this breaks the paradigm. In the Villa Hotels complex, customers can use triple play services-this guarantees telephone, data and multimedia in a single connection channel. This is due to the advantages of implementing Furukawa’s Laserway optical technology, “a cost-effective solution that can provide long-distance data transmission of more than 100 meters, which is different from traditional LAN,” said the hotel group’s technical director.

Due to the natural difficulties caused by complex geographic isolation, logistics and maintenance work are also the basis for the decision to implement this technology. This is because the Laserway solution is a network that can last for more than 25 years without frequent maintenance. In other words: the durability of the solution is 5 times that of the copper solution, which requires the wiring to be replaced every 5 or 7 years. This factor also affects the performance and performance of connectivity in the complex. "Since adapting to the new technology, we have never encountered major problems or any downtime," Hammad said.

Although the IT team of the Villa Hotel Group has been trained and used to GPON solutions, Furukawa has always ensured that Laserway technology is implemented in an agile, accurate and efficient manner to help customers make full use of available resources. Therefore, all support is provided by our team of professional engineers at all stages of the project: from network design and product specification to system implementation and operation. This includes Furukawa's 24x7 Premium support service, which guarantees any type of support at any time of the year.

In addition to the benefits of connectivity and advanced support, Furukawa’s Laserway technology “is a scalable and future-oriented solution designed to expand the Villa Hotels group in the coming years,” Mr. Ali Hammad concluded.

100% optical network, high availability, saving and flexibility Laserway solution is based on GPON technology, which can provide integrated IP connection for different structured cabling environments.

Japanese companies have more than 120 subsidiaries and modern research laboratories around the world, and Furukawa Electric Group is ready to develop new technologies and products of the highest quality on the market to achieve a more connected world. Furukawa provides innovative infrastructure for communication networks. Furukawa Electric’s solutions are designed to provide high reliability, thereby reducing operating costs and increasing profit margins. Furukawa Connect System provides a complete solution from the computer room to the work area, providing indoor and outdoor cables and accessories, including GPON equipment, while the broadband solution portfolio provides a complete solution from the central office to the user's home.